Transport Administrator
Location: Aberdeen
About Us: At ARR Craib Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement.
Job Description: We are currently seeking a Transport Administrator to join our team at our Aberdeen, Dyce site. This is a key role within the transport operation, working closely with the Customer Service and Transport teams to support the efficient running of the site and ensure a high standard of service is delivered to our customers in a fast-paced environment.
Key Responsibilities:
- Working with the Customer Service Team to ensure deliveries are scheduled as per customer requirements.
- Working with the Customer Service Team in the event delays or issues are encountered to ensure good communication with the customer.
- Booking in customer deliveries in a timely manner.
- Managing, briefing and de-briefing drivers.
- Assisting the transport team in dealing with delivery issues and vehicle breakdowns as required.
- Supporting the team with keeping the Pallet Networks systems up to date.
- Responding to customer emails and phone queries in a timely manner.
- Processing customer requests and inputting data on various systems.
- General administration duties to include processing driver’s paperwork.
- Printing and preparing labels for drivers’ pallets and preparing the manifests for onward delivery.
- Assisting with KPI information analysis.
- You will be the main point of contact for customers, drivers, and internal teams.
- The job can be fast-paced and pressurised, but you will receive the support and training needed to be successful in the role.
Requirements:
- Previous experience of working within a similar role in the logistics industry is desired but not essential as full training will be given.
- Excellent organisational skills and prioritising workload.
- Strong communication skills (both written and verbal).
- Attention to detail is crucial and working to deadlines daily.
- Able to work as part of a team and on own initiative.
- MS packages to include, Word, Excel, PowerPoint and Outlook.
Why Join ARR Craib Ltd?
- Competitive Salary: £26,984 per annum - £30,000 per annum, depending on experience.
- Hours: 08:00hrs – 17:00hrs, Monday to Friday, with one Saturday morning shift required on a 1-in-8 rota basis.
- Training: Monthly courses for a variety of areas.
- Benefits: Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.
- Career Growth: Explore opportunities for professional development within our expanding business.
- Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*.
- Extras: Purchasing Additional Holiday, Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.
- Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program.
- Team Environment: Be part of a strong culture of teamwork and collaboration.
How to Apply
If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now!
Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications.
Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.
Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs.
Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We’ll be in touch if we need you.
*Subject to terms and conditions.